Effective Date: January 1, 2025
Excelsior Business Academy (“EBA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit forms, enroll in our programs, or interact with our services.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Email address
- Phone number
- Business name
- Billing information
Business Information
- Website URLs
- Branding materials
- Business goals
- Other information necessary to deliver services
Payment Information
All payments are processed securely through third-party providers such as Stripe. We do not store full credit card details on our servers.
Usage Data
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on site
- Referral sources
We may collect this data via cookies and third-party tools such as Google Analytics and advertising platforms.
2. How We Use Your Information
We use your information to:
- Deliver and manage your subscription or services
- Provide onboarding and customer support
- Process payments
- Send updates, educational content, and promotional messages
- Improve our website and services
- Comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience.
Third-party services (such as Google, Facebook, YouTube, or advertising platforms) may also use cookies to collect information about your browsing behavior for analytics or advertising purposes.
You may disable cookies through your browser settings, though some website functionality may be affected.
4. SMS & Email Communications
By submitting your information through our forms or purchasing a subscription, you consent to receive email and SMS communications from Excelsior Business Academy.
- Message frequency varies.
- Message and data rates may apply.
- Consent is not a condition of purchase.
- You may opt out of SMS by replying STOP.
- You may unsubscribe from emails at any time by clicking the unsubscribe link.
5. Sharing of Information
We do not sell your personal information.
We may share your information with:
- Payment processors (e.g., Stripe)
- Integrations setup for performance and tool access
- Analytics and advertising tools
- Legal authorities if required by law
All third-party providers are selected with reasonable care.
6. Data Security
We implement commercially reasonable security measures to protect your data. However, no online transmission or storage system is guaranteed to be 100% secure.
7. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us at [email protected].
9. California Privacy Rights (CCPA)
If you are a California resident, you may request information about the personal data we collect and request deletion of that data. We will not discriminate against you for exercising your rights.
10. International Users (GDPR)
If you are located in the European Economic Area, you have certain data protection rights under GDPR. By using our services, you consent to the processing and transfer of your data to the United States.
11. Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.
14. Contact Information
If you have questions about this Privacy Policy, please contact:
Excelsior Business Academy
[email protected]